Gilmore Veterinary Surgery

Ownership/group isn’t stated. The practice treats a range of small pets (including cats, dogs, rabbits, guinea pigs, ferrets and hamsters) and is an RCVS Cat Friendly Clinic. Reviews repeatedly mention clear, unhurried explanations of treatment options and costs, and several owners describe urgent situations handled quickly (including a dog that ate something toxic).

Services

Services and capabilities mentioned on the clinic website and in reviews include

•Emergency care (details not specified by the clinic; reviews describe being seen quickly in urgent situations, including suspected toxin ingestion).
•Neutering and other surgical procedures.
•Diagnostics: ultrasound and radiography (X‑ray).
•Dentistry.
•Vaccinations and microchipping.
•Behavioural advice.
•Pet passports, rabies and travelling support.
•Pet wellness screening.
•Grooming/coat care in-clinic: a cat was shaved for a health check and, per the owner, didn’t need to be put to sleep for it.
•Veterinary nurse training facility (listed in the provided clinic data).

People

Named team members mentioned in reviews

•Aaron (vet): credited with advising on an older cat’s treatment plan; the owner felt the cat recovered well and appreciated that surgery was not pushed when it wasn’t needed.
•Potts (vet) and Charlotte (vet): described as taking time to explain options, answer questions, and support an owner through end-of-life decisions (including allowing time with their dog).
•Reception team (unnamed): one reviewer reports repeated rudeness on the phone and in person, while other reviews focus positively on vets/nurses.

Reviews

4.6 stars from 304 reviews. - Owners often mention detailed explanations and not feeling rushed during appointments.

•Multiple reviews describe fast responses to emergencies, including a dog that ate something toxic.
•Several reviews highlight decision-making that prioritises the pet, including an example where surgery was not recommended for an older cat.
•One review reports a negative experience with receptionist attitude, contrasting with otherwise positive comments about vets and nurses.

Reviews for Gilmore Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 304 we track in total. Recent reviews may not be representative of overall sentiment.

Nick Porter

2 weeks ago

Laura 01

a month ago

Amazing vet. Thank you for your help!

Catherine Barker

2 months ago

Gilmores is a fantastic vet practice. The staff are very warm, helpful and friendly. When I bring my dog , Bert, I never feel rushed and everything is explained in detail to me. The vet is very thorough and obviously very passionate, and cares about animals and the job that they do. They go above and beyond and I strongly feel this happened in particular with my other dog Ruby, who sadly isn’t with us anymore but she received the best care possible. Thank you to you all X

Susan Porter

I trust these vets thoroughly with my friendly but slightly timid dog. I would recommend them fully.

Chelsea Gilman

Been with this vets for almost a year the vets themselves have been lovely however the receptionist have been rude when going in and talking on the phone and they could use some training to improve

Alison Jared

Gilmores are a wonderful compassionate vets. Their vets and nurses go above and beyond and their service is excellent. They will always try and see you quickly with an emergency, they explain treatment options to you clearly and they are so loving towards our dogs putting us all at ease. I can’t thank them or recommend them enough.

Claire Murphy

3 months ago

Genuinely cares about our pooches , highly recommend

Carol Close

4 months ago

Millie ( the Minx) attempted to eat something toxic! Staff could not have reacted more quickly or with more compassion- we were feeling very guilty that she had managed this - but staff were brilliant! Thank you so muchx

john doe

5 months ago

My second cat needed a health check and shaving,6 years old and still a kitten, shaved no problem and didn't need to be put to sleep. Can't recommend this Vets practice enough, good prices and really cared about my cat

Marie Goulbourne

2 years ago

I’ve been taking my pets here since moving to the area three years ago. I’ve seen all the vets at different points and have always been really impressed. They give you clear explanations and advice on costs etc. I have felt that they very much act in your pets best interests. For example not recommending surgery for my older cat despite this clearly being a profitable option. Cat recovered well on the advice of Aaron. We lost our dog almost two years ago and he’d declined over the year. Potts and Charlotte were fantastic. Explaining all options but then allowing time to answer questions about everything so I could make informed decisions. When it came time to say goodbye they allowed two of us inside to be with him and let us have as much time as needed. The nurses were all absolutely amazing too. I wouldn’t take my pets anywhere else now.