Gilmore Veterinary Surgery

Gilmore Veterinary Surgery is a veterinary practice in Wigan and is part of IVC Evidensia. The practice offers a broad range of first-opinion care, including routine treatment, surgery, diagnostics, dentistry, travel-related services and emergency help. Recent feedback is largely very positive, with owners often praising clear explanations, compassionate handling and quick support in urgent cases.

Services

Services mentioned on the clinic website and in customer feedback include

• •Routine and preventive care: vaccinations, microchipping, pet wellness screening and general health checks.
• •Surgery and neutering: neutering and other surgical procedures are listed, with reviews also highlighting careful decision-making around whether surgery is actually needed.
• •Diagnostics: ultrasound and radiography (X-ray).
• •Dentistry: dental care is listed among the clinic’s services.
• •Emergency care: owners describe being seen quickly in urgent situations, including a suspected toxin ingestion.
• •Behaviour and handling support: behavioural advice is listed, and recent reviews mention patient handling of nervous or anxious dogs.
• •Travel services: pet passports, rabies and travelling support.
• •Coat care in clinic: one owner described their cat having a health check and shaving at the practice without needing sedation.
• •Training facility: the clinic is listed as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Aaron (vet): previously praised for advising on an older cat’s treatment plan, with the owner appreciating that surgery was not pushed unnecessarily.
• •Potts (vet) and Charlotte (vet): previously highlighted for taking time to explain options, answer questions and support an owner through end-of-life decisions.
• •Clinical director (unnamed): one recent reviewer specifically praised the clinical director’s service.
• •Vets, nurses and front-desk team: recent reviews frequently describe the wider team as friendly, welcoming, thorough and compassionate, although one reviewer reported repeated rudeness from reception staff.

Reviews

Google rating: 4.6/5 from 308 reviews. Recent feedback is overwhelmingly positive overall, with one repeated criticism aimed at reception.

• •Owners often say appointments feel unhurried and well explained, with vets described as thorough, professional and clearly caring about the animals they treat.
• •Several reviews highlight compassionate handling, including support with anxious or timid dogs and warm care during difficult cases.
• •Emergency response remains a strong theme, with one owner saying staff reacted very quickly and with real compassion after their cat ate something toxic.
• •A lone negative review says the reception team can come across as rude in person and on the phone, which contrasts with otherwise strong praise for the clinical staff.