
Little Lane Veterinary Clinic, located in Wigan, is a notable veterinary nurse training facility. With a Google Maps rating of 4.2 stars from 162 reviews, the clinic offers a mixed picture based on customer feedback. The overall rating suggests a generally positive perception; however, individual experiences vary significantly.
Positive reviews highlight the clinic's competent and compassionate care. Reviewers like Lauren Halpin and ANT 73 commend the staff's friendliness and effectiveness, with Lauren recounting a successful emergency treatment for her dachshund and ANT 73 appreciating the care given to their cats. Melissa Atkinson, a long-term client, praises the clinic for its reasonable pricing on annual boosters and the accommodating environment, including ample parking and minimal wait times.
Conversely, negative reviews focus on pricing concerns and specific incidents. Roger the Human describes a distressing experience where his cat was handled roughly and faced steep charges for an X-ray and consultation. Similarly, Susan s points out a significant price discrepancy for a Labrala injection compared to other clinics, despite acknowledging the staff's kindness.
Pricing transparency is a recurring theme, with some customers feeling overcharged despite acknowledging the staff's professionalism. While the positive reviews reflect a dedicated and caring team, the negative ones raise concerns about cost and specific treatment experiences. This dichotomy suggests potential clients might experience a range of outcomes, contingent upon their specific needs and expectations.
Note: Showing the 5 most recent Google reviews out of 162 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
Took my poor lil cat here with an injured leg, and they manhandled him off into a dingy back room, where I could hear him wailing in the distance from the pain of being handled so poorly. All the while trying to charge me almost £1000 for an X-Ray, + £150 consultation. This is from my experience, honestly the worst vets in the country, both their total lack of care for animals combined with their constant attempts to fleece you out of every penny, they tried charging my partner a consultation fee for answering an email… Truly disgusting human beings working there, who should take a long hard look at themselves and either change, or stop wasting oxygen with their existence.
2 months ago
I took my dashound unregisted for emergency after being bit by another dog and was lifeless... by 6pm they had brought her back to her usual self. Took amazing care of her and as soon as they took her from me got straight to work. I can't thank them enough and recommend them highly. At my check-up I plan on registering all my animals with them there. A great team and so friendly and caring and helpful in explaining the aftercare in simple forms so I could be confident at home
a year ago
Nice staff members, but their prices are absolutely ridiculous. Labrela injection every 4 weeks was costing me £132 , injected by a nurse ( which is fine), but £132??? and that was with 10% healthy pet discount. I moved to another vet clinic, and for the same injection by a nurse, it's only costing me £74. That's almost half the price at my new veterinary clinic. Absolutely daylight robbery for Regan Veterinary Group. Avoid this vet group. How do you justify charging so much for the exact same medication? Explain that one . The staff that work there are lovely, though. unfortunately, they don't set the prices.
a year ago
Brilliant service. Very helpful & friendly staff. Looked after both of our cats.
6 years ago
My dog has been a member of this veterinary clinic her whole life (she is 14) and we have never had an issue. The staff are really nice and friendly, the waiting room is a decent size and you are never kept waiting very long after “checking in” for your appointment. There is ample parking both in front of the clinic and on the road, with no restrictions. The pricing of annual boosters is reasonable and we cannot praise the staff enough for the level of service we have received. I would definitely recommend this veterinary clinic!
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