Sunrise Veterinary Surgery

Sunrise Veterinary Surgery is an independent practice (established 2009) and is RCVS accredited. The website describes a purpose-designed clinic with on-site facilities including diagnostic imaging, a diagnostic laboratory, operating theatre, and a preparation/dental theatre, suggesting it’s set up to handle routine care as well as surgical and dental work in-house. In the latest reviews, owners repeatedly describe unrushed, thorough consultations (including discussion of blood test results) and multiple people mention not being upsold or pushed into extras.

Services

From the clinic’s website and the latest reviews, services mentioned include

•Routine preventative care: vaccinations, parasite control, regular health check-ups, growth & development support, new pet health
•Dental care: dental health care (the clinic also lists a dedicated preparation/dental theatre)
•Surgery: neutering and broader “surgical health care” (with an on-site operating theatre)
•Diagnostics: blood tests are specifically mentioned in reviews; the website lists diagnostic imaging and an in-house diagnostic laboratory
•Prescriptions: repeat prescriptions
•Home visits (listed on the website)
•Pet travel documents (listed on the website)
•Out-of-hours: the website states a 24/7 out-of-hours emergency service for registered clients
•Veterinary Nurse Training facility (listed in clinic data)

Pricing

•One reviewer reports the cost of the appointment and prescribed drugs was “much less than expected” (no specific prices given).

People

•Dr Shams (vet): repeatedly mentioned as thorough and gentle, with owners noting he takes time during examinations, explains findings (including blood test results and treatment), and is described by one reviewer as not rushing the appointment or trying to upsell. Another owner mentions he was particularly patient with a very nervous dog.
•Jade (reception/front-of-house): described as welcoming, friendly, and efficient; also mentioned as reassuring by another reviewer.
•Other team members named in longer-term reviews include Sarah and Chloe (roles not specified), with owners highlighting timely, thoughtful communication and willingness to answer questions.

Reviews

4.8 stars from 131 reviews. “”

•Thorough, unhurried exams: multiple owners say the vet takes time, checks pets carefully, and explains results (including blood tests).
•Gentle handling and support for anxious pets: owners mention careful, patient treatment, including with a nervous dog and cats handled “with care and consideration.”
•Practical, responsive help: one review describes being fitted in immediately on a Saturday morning when a dog was unwell.
•Low-pressure decision-making: one owner explicitly notes the vet did not try to upsell.
•Communication and welcome: several reviews mention staff being welcoming and responsive, with longer-term clients praising efficient, timely answers to queries.

Reviews for Sunrise Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 131 we track in total. Recent reviews may not be representative of overall sentiment.

Jo

a month ago

It was my first visit to Sunrise vets and I am so glad I moved to this vet. Dr Shams was extremely thorough, reassuring, knowledgeable, professional and informative. He put me at ease and was very kind and gentle with my cat and has helped Simba on the road to recovery. He thoroughly explained everything on the blood tests to me and about his treatment. It was a very positive experience because unlike other vets he did not rush the appointment or try to upsell. Jade was also very welcoming, friendly and efficient. I would highly recommend this vet's practice.

Peter Clare

2 months ago

First visit to Sunrise to get my son's dog Blue examined by the vet as she had a couple of problems. The vet was very thorough and caring. He prescribed a couple of drugs and told me to bring Blue back if she had any problems at all. The cost of the appointment and the drugs was much less than expected. Our own dog Buddy is currently cared for by one of the big veterinary businesses but as soon as my current annual contract runs out I will swop to Sunrise. All the staff I met at Sunrise were very friendly - thanks to all. 👍

Neil Blackwell

Fantastic, compasionate staff who look after animals and their owners in their hour of need

Tena Hughes

The vet is such a kind man, he treated our cat with care and consideration.

4 months ago

David Banks

8 months ago

Phil Gurney

a year ago

Sunrise Vets, Parbold. Genuine. Compassionate. Knowledgable. Welcoming. Accommodating. Responsive. Uplifting. Gentle. Dedicated. Professional. Considered. Perseverant. Reassuring. Safe. Worthwhile. Valuable. This is what comes to mind after our 3 years of being supported, enabled, empowered, and cared for by Shams, Sarah, Jade, Chloe, and co. Our Bruno was always given the highest quality of care, and the team always went as far as needed (and beyond!) to help us. We were even happy and willing to do a 1.5 hour round trip to stay with them when we moved house! We have since taken their sage advice to join a recommended surgery near to our new home - but we know we always have a home with them, and should we ever be in need, we have complete faith in their capacity and willing to offer their nurturing, helping hands. As we move, our loss is your gain. Feel safe and assured of the best care with Sunrise Vets. Bruno says you’d be barking mad not to… :) Phil, Sarah, and Bruno x

Sarah Hancock

The team at Sunrise vets are a dedicated, caring, professional, wonderful bunch of people. Our senior dog Bruno has been with the Sunrise family for 3 years and we couldn’t have asked for better care. Their communication is thoughtful, efficient, and timely. They always find the time to answer our queries (which as first time dog owners is really helpful!) and genuinely care. They work so hard and we hope Shams, Sarah, Jade, Chloe and the team find time to nurture themselves as they nurture our animals so well. Thank you from Sarah, Phil and of course Bruno

Gilly Pawson

2 years ago

We were visiting friends in the area when my dog, Dobby wasn’t well, it was saturday morning and i didn’t want to wait til Monday. They fitted him in immediately. The vet, Dr Shams, was superb, gentle, thorough, professional - brilliant with the dog and with me! The receptionist was super friendly and reassuring too. We were very impressed with the whole practice and would highly recommend it. Thank you Sunrise.

Pam Sergeant

3 years ago

Wouldn’t take our two dogs anywhere else. Shams takes his time with examinations, and is very gentle with our dogs. He always thoroughly checks them over regardless of what they attend for. One of our girls is very nervous and he is so understanding and patient with her. In addition, the rest of Sunrise team are very friendly and helpful always make you feel welcome with a little chat. Very clean practice and plenty of parking on site too. Can’t Highly recommend Sunrise Vets enough.