Vetcare Limited – Vets in Wigan
Clinic Overview
Vetcare Limited, located in Wigan, Greater Manchester, is a veterinary clinic that has garnered a strong reputation, as evidenced by its 4.8-star rating on Google Maps from 36 reviews. This high rating reflects a generally positive reception from its clientele, though it's important to note the relatively small number of reviews, which can affect the reliability of the overall score.
The customer reviews provide a mixed picture of the clinic's services. On the positive side, several patrons commend the clinic for its compassionate and efficient care. Kirsty Hutchison praised the staff for their prompt response to an emergency and the nurturing care provided by Bethany, who adeptly handled her anxious dog. Adam Trowbridge highlighted the clinic's consistent care over ten years for his nervous beagle, while Orchid59 appreciated the gentle handling of their elderly cat. Susan Horrocks expressed gratitude for the life-saving treatment her dog received from a vet named Gordon, who was able to restore her dog's health against initial expectations.
However, not all experiences have been positive. Margaret Loughran's review stands out as a stark contrast, detailing a distressing incident involving her elderly dog, who suffered significant discomfort following routine blood tests. The situation was exacerbated by what she perceived as the clinic's unwillingness to take responsibility for the issue, resulting in her decision to stop using their services.
Overall, while Vetcare Limited enjoys a strong reputation with numerous satisfied customers, prospective clients should consider both the high praise and the serious concern raised in the reviews. This balanced perspective ensures that individuals can make informed decisions based on a comprehensive understanding of the clinic's service quality.
Animals Treated at Vetcare Limited
Animals We Treat
Companion Animals
Opening Hours – Vetcare Limited
Opening Hours
Hours
Reviews for Vetcare Limited
Note: Showing the 5 most recent Google reviews out of 36 we track in total. Recent reviews may not be representative of overall sentiment.
Kirsty Hutchison
a week ago
Rang at 9am for an emergency appointment, was offered an appointment within an hour. Arrived and was seen within a few minutes. I have a very anxious dog who had damaged his dewclaw and was in a lot of pain - Bethany at the Hindley practice was incredibly nurturing and relaxed my dog so he was at ease when having his claw removed. She listened to my concerns about him having the procedure with him being extremely anxious and put us all at ease, including Barney. He was back with us 5 minutes later after the procedure. The reception staff were also lovely! Thanks for a great experience - as an anxious dog owner this means more than you could imagine :-)
Margaret Loughran
a month ago
Our beloved 14 year old dog was taken in for routine blood tests as she has Cushings. 3 days later we were Horrified at the state of her chest where she'd been clipped. It was savage red with green Pus all over. Took her to Leigh branch on Tuesday & she was given a course of antibiotics & antibiotic cream & it's now finally improving a little day by day. They tried to concoct every reason why this happened except accepting full responsibility for it. Yes I did raise my voice in the surgery, I was very upset, emotional & angry that this had happened to our baby. There is one thing I did NOT do is use abusive language that is a terrible BARE FACED LIE which they have used to end Lucy Lou being a patient of theirs. They didn't need to do as I would Never Ever take her to them again, how dare they inflict such pain & suffering on a poor elderly dog who had already suffered as a badly abused 3 old when we adopted her 11 years ago. We took this terrified dog with so many injuries & loved her back to trusting again, she is the light of our lives & it's been heartbreaking what she's had to go through. Unfortunately I can't show the photos I took on here but they'll be on Facebook in the next couple or days.
Adam Trowbridge
3 months ago
Been taking my beagle here for over 10 years. He's very nervy very awkward and they look after him so well when he's in. Thanks guys
Orchid59
4 months ago
I attended today with my 16 yr old cat who is as docile as anything but once in his carrier becomes a feline devil. I sprayed the carrier with feliway which to some extent was a success but have to say that the vet who dealt with us was lovely, he was very kind and gentle towards to my elderly gentleman and listened to my concerns etc, excellent service today.
Susan Horrocks
5 months ago
My dog was very poorly and we had actually gone to put her to sleep but Gordon had other ideas. My dog a week later is full of energy and back to herself. We are so grateful and will highly recommend the whole services they provide. Thankyou so much from all the Horrocks xx
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