Vetcare Limited – Vets in Wigan
Clinic Overview
- Friendly, welcoming service: reviewers describe the team as helpful and welcoming, including a first-time visitor who said the vet was excellent and left them happy to register with the practice. - Strong handling of nervous pets: several owners mention anxious, awkward or elderly animals being treated patiently and gently, with named praise for Helen and Bethany. - Prompt care when needed: one review highlights a fast emergency appointment and quick treatment for a painful damaged claw.
Services
- •Small-animal first-opinion care: routine veterinary care for pets, as listed on the clinic website.
- •Preventive care: website-listed services include vaccinations, parasite treatment and a Pet Health Care Plan.
- •Surgery and procedures: neutering is listed on the website. Reviews also mention a damaged dewclaw/claw removal carried out for an anxious dog.
- •Diagnostics: the website lists radiology and ultrasonography. Reviews also mention routine blood tests for a dog with Cushing’s.
- •Urgent appointments: reviews include an example of a same-morning urgent appointment being offered within an hour, with the pet then seen quickly on arrival.
- •Support for anxious or elderly pets: recent feedback repeatedly highlights patient handling for nervous dogs and older pets, including a long-term nervy beagle, an elderly large-breed dog, and a 16-year-old cat that was handled gently during consultation.
Pricing
No published pricing information is currently available for this clinic.
People
- •Helen (role not stated): praised for being helpful, kind and caring with an elderly, very nervous dog during a run of recent appointments.
- •Bethany (role not stated): thanked for her calm, nurturing approach with an anxious dog during a claw procedure, and for listening to the owner’s concerns.
- •Gordon (role not stated): credited by one owner with suggesting an alternative when they had expected euthanasia, with the dog reportedly improving afterwards.
- •Reception staff (unnamed): described as welcoming and lovely by reviewers.
- •Unnamed male vet: praised for being kind and gentle with an elderly cat and for listening carefully to the owner’s concerns.
Reviews
Google shows 4.8 stars from 47 reviews. Recent written feedback is mostly very positive, with a small number of detailed reviews giving a balanced picture of day-to-day care and one notable complaint.
- •Friendly, welcoming service: reviewers describe the team as helpful and welcoming, including a first-time visitor who said the vet was excellent and left them happy to register with the practice.
- •Strong handling of nervous pets: several owners mention anxious, awkward or elderly animals being treated patiently and gently, with named praise for Helen and Bethany.
- •Prompt care when needed: one review highlights a fast emergency appointment and quick treatment for a painful damaged claw.
- •One serious negative account: a reviewer reports a severe skin reaction after clipping for blood tests, says treatment was later given, and was also unhappy with how the complaint was handled.
