Holly House Veterinary Clinic

Holly House Veterinary Clinic in Wigan is a CVS-owned small-animal practice and a veterinary nurse training facility. It handles routine appointments as well as short-notice problems, with recent reviews mentioning urgent help for seizures and a broken dew claw. Owner feedback also points to end-of-life support, including time to say goodbye during euthanasia and a condolence card afterwards.

Services

• •General veterinary care for small animals, including routine appointments and assessments for new or ongoing problems.
• •Urgent and short-notice appointments, with reviews describing pets being seen quickly for issues including a dog having seizures and a broken dew claw.
• •Diagnostics, including blood sampling/testing and urine testing; owner feedback mentions blood tests, urine analysis, and discussion of results during visits.
• •Treatment and medication, including antibiotics for urinary infection and flea and worm tablets.
• •Injury care, with a recent example of treatment for a broken dew claw.
• •End-of-life care, including euthanasia handled with reassurance, time to say goodbye, and a condolence card sent afterwards.
• •Veterinary nurse training facility, according to clinic information.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews also show a recurring theme of owners finding fees high, with examples including consultations at over £50, urine testing at £55, £122 for 28 antibiotic tablets, and one reported bill of over £320 that included flea and worm treatment alongside treatment for a urinary infection.

People

No individual staff members are named in recent reviews, but the team is mentioned by role. Reception and appointment-desk staff are repeatedly praised as friendly and attentive, and nursing staff are spoken of positively. Feedback about the vets themselves is more mixed, with some owners praising clear explanations, kindness, and prompt care, while others raise concerns about communication, follow-up, and charges.

Reviews

Holly House Veterinary Clinic has a 4.1-star Google rating from 186 reviews.

• •Recent positive reviews highlight friendly front-desk service, saying staff are attentive from arrival and that explanations during appointments are clear.
• •Owners mention the clinic making room quickly for urgent cases, including a dog with seizures seen within 15 minutes and a border terrier with a broken dew claw seen at short notice.
• •End-of-life care is a strong positive theme in one review, which describes a calm euthanasia appointment, time to say goodbye, and a condolence card sent afterwards.
• •Negative reviews focus on high charges, poor follow-up on test results, and one owner’s criticism of the clinic’s condition, although that same review still praised the nurses and appointment-desk team.