Dog & Cat Vets in Wigan

## Summary Medivet Standish (Standish Veterinary Centre) is part of the Medivet group and promotes access to 24/7 emergency care (with a stated overnight emergency consultation fee). In recent reviews, owners repeatedly describe staff handling difficult moments and anxious pets with patience—for example, supporting a family through a pet’s final visit, and carefully treating a cat “terrified of the vets” who “responded so well.” Practical feedback includes a note that the waiting room feels very small when multiple animals are present. ## Services - 24/7 emergency care (as described on the clinic’s website), with overnight emergency consultations available. - Routine preventive care mentioned in reviews: annual health checks and injections. - Minor aftercare mentioned in reviews: stitch removal. - Veterinary Nurse Training facility (listed in the clinic data). ## Pricing - Overnight emergency consultation fee: **£130** for consultations **between 7pm and 9am** (as stated on the clinic website). ## People - **Hilary (vet)**: repeatedly named in reviews as a clinician families ask for specifically. Owners mention long-term continuity of care (“throughout [a pet’s] life right until the end”), emotional support during euthanasia/final moments, and calm handling of a very anxious cat. - **Reception team**: described as friendly, though one reviewer noted the receptionist seemed “really busy.” ## Reviews **Google rating: 4.8 stars from 365 reviews.** Themes below are drawn from the latest written reviews available to us. - Gentle, supportive care in serious situations (a dog “very poorly”; end-of-life comfort for both pet and owner). - Clear communication during appointments (a vet explaining what she was doing during a health check/injections). - Careful handling for nervous or challenging pets (including a fearful cat and a rescue dog attending for stitch removal). - Practical downside raised: a **very small waiting room**, which one owner found difficult with a large dog and multiple animals present.

## Summary Medivet Billinge is part of the Medivet group (not an independent practice) and is described in structured data as a veterinary nurse training facility. The clinic appears set up for routine appointments as well as urgent same-day problems: one owner reports being seen as a same-day emergency for a dog that couldn’t walk and was in significant pain, despite not being registered at the time. Reviews repeatedly mention clear explanations during consults and a calm, organised clinic environment; one owner also describes pre-anaesthetic blood tests being taken before an elderly dog’s planned dental procedure to check fitness for anaesthesia. ## Services - **Veterinary nurse training facility** (listed in the clinic’s structured data). - **Same-day urgent appointments**: described by an owner who was fitted in as an emergency for a dog unable to walk and in pain. - **Dental procedure planning**: an owner with an elderly dog reports the team discussed the dental and took **bloods** to assess anaesthetic safety before booking the procedure. - **Behaviour/nerves at the vet**: multiple owners mention the team handling nervous or “vet aggressive” dogs with patience and calm reassurance. - **24-hour emergency care (Medivet-wide)**: the website states Medivet offers 24-hour emergency care, with an overnight emergency consultation fee (see Pricing). ## Pricing - **Overnight emergency consultation fee (Medivet-wide): £130** for consultations **between 7pm and 9am**, as stated on the website. ## People - **Nina (vet)**: mentioned by multiple owners as the vet they seek out; examples include giving “excellent advice,” being “kind and gentle,” and having a reassuring manner with worried owners and their dogs. - **Megan (head nurse)**: described by one reviewer as notable in handling “troublesome rescue lurchers,” including a dog that “HATES” the vet, with calm and reassurance. ## Reviews **4.9 stars from 157 reviews.** The themes below are drawn from the latest written reviews available to us. - **Calm handling of anxious or difficult dogs**, including rescue dogs and a “vet aggressive” dog; owners describe staff staying patient and reassuring. - **Ability to fit in urgent cases**, including a same-day emergency for a dog unable to walk (even when the pet wasn’t previously under the clinic’s care). - **Clear explanations and thoroughness**, including talking owners through procedures and doing pre-op blood tests before an elderly dog’s dental booking. - **Smooth, organised visits**, with mentions of easy booking, appointments starting on time, and straightforward payment.

## Summary Sunrise Veterinary Surgery is an **independent** practice (established **2009**) and is **RCVS accredited**. The website describes a purpose-designed clinic with on-site facilities including **diagnostic imaging**, a **diagnostic laboratory**, **operating theatre**, and a **preparation/dental theatre**, suggesting it’s set up to handle routine care as well as surgical and dental work in-house. In the latest reviews, owners repeatedly describe **unrushed, thorough consultations** (including discussion of **blood test results**) and multiple people mention **not being upsold** or pushed into extras. There are also reports of being **fitted in quickly on a Saturday morning** for an unwell dog. ## Services From the clinic’s website and the latest reviews, services mentioned include: - **Routine preventative care:** vaccinations, parasite control, regular health check-ups, growth & development support, new pet health - **Dental care:** dental health care (the clinic also lists a dedicated **preparation/dental theatre**) - **Surgery:** neutering and broader “surgical health care” (with an on-site **operating theatre**) - **Diagnostics:** blood tests are specifically mentioned in reviews; the website lists **diagnostic imaging** and an in-house **diagnostic laboratory** - **Prescriptions:** repeat prescriptions - **Home visits** (listed on the website) - **Pet travel documents** (listed on the website) - **Out-of-hours:** the website states a **24/7 out-of-hours emergency service for registered clients** - **Veterinary Nurse Training facility** (listed in clinic data) ## Pricing - One reviewer reports the **cost of the appointment and prescribed drugs was “much less than expected”** (no specific prices given). ## People - **Dr Shams (vet)**: repeatedly mentioned as **thorough** and **gentle**, with owners noting he **takes time** during examinations, explains findings (including **blood test results and treatment**), and is described by one reviewer as **not rushing the appointment or trying to upsell**. Another owner mentions he was particularly **patient with a very nervous dog**. - **Jade (reception/front-of-house)**: described as **welcoming, friendly, and efficient**; also mentioned as reassuring by another reviewer. - Other team members named in longer-term reviews include **Sarah** and **Chloe** (roles not specified), with owners highlighting **timely, thoughtful communication** and willingness to answer questions. ## Reviews **4.8 stars from 131 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Thorough, unhurried exams:** multiple owners say the vet takes time, checks pets carefully, and explains results (including **blood tests**). - **Gentle handling and support for anxious pets:** owners mention careful, patient treatment, including with a **nervous dog** and cats handled “with care and consideration.” - **Practical, responsive help:** one review describes being **fitted in immediately on a Saturday morning** when a dog was unwell. - **Low-pressure decision-making:** one owner explicitly notes the vet **did not try to upsell**. - **Communication and welcome:** several reviews mention staff being welcoming and responsive, with longer-term clients praising **efficient, timely answers to queries**.

## Summary Wigan Vets4Pets Ltd is part of the Vets4Pets group and is an RCVS-accredited small animal general practice with in-house diagnostics (lab testing, digital x-ray and ultrasound) and an operating theatre. Reviews describe care for both routine and ongoing conditions, including regular blood tests to monitor long-term medication (one owner mentions Cushing’s disease management for a senior dog). Several owners also mention follow-ups after procedures (for example, messaging the day after neutering) and compassionate end-of-life support (including a condolence card after a pet was put to sleep). One recent review highlights a downside: delays when emergencies arise, with uncertainty over waiting time. ## Services Based on the clinic website summary and recent reviews, the practice offers: - **Diagnostics & monitoring:** in-house laboratory testing (biochemistry, haematology), blood pressure monitoring, and x-ray; ultrasound is listed as an on-site facility. - **Surgery & procedures:** anaesthesia and an operating theatre; neutering/castration is specifically mentioned in reviews. - **Dentistry:** dentistry is listed; a review describes removal of material stuck in a guinea pig’s teeth. - **Preventive care & clinics:** microchipping, nurse clinics, weight clinic, and nutritional advice. - **Prescriptions:** prescriptions and an on-site pharmacy are listed. - **Infection control:** an isolation unit is listed. - **Out-of-hours care:** out-of-hours emergencies are provided through **PetMedics Veterinary Surgery Unit** (the site also notes phone lines transfer to the out-of-hours service 30 minutes before closing). Species seen in recent reviews include **dogs, cats, guinea pigs, hamsters, and rats**. ## Pricing - One reviewer says a quick procedure to remove sawdust stuck in a guinea pig’s teeth **was not charged**. ## People - **Mahala (vet)** is named by one owner of a dog with Cushing’s disease, who describes **regular blood tests and medication adjustments** guided by those results. - **Reception team** are repeatedly mentioned for being **calm and kind**, especially when owners feel stressed bringing small pets in. - **Vet and nursing teams** are described as taking time to **explain options clearly** and as doing **post-procedure check-ins** (for example, messages the day after neutering). ## Reviews **4.6 stars from 706 reviews.** Themes below are drawn from the latest written reviews available to us. - **Long-term condition management:** ongoing monitoring with blood tests and medication checks (Cushing’s disease mentioned). - **Small-pet care:** owners mention rats, guinea pigs and hamsters, including a same-day visit to remove material stuck in teeth and supportive handling during euthanasia. - **Aftercare and follow-up:** messaging/check-ins after neutering are specifically mentioned. - **Compassionate touches:** a condolence card after a pet was put to sleep is noted. - **Wait-time frustration when emergencies occur:** one review describes waiting 30 minutes and then being told the delay could be longer with no clear estimate.

## Summary The Lane Family Pet Centre (associated in reviews with the Van Dijk/Luck Van Dijk veterinary practice) appears to provide routine small‑animal care for both dogs and cats, with procedures and diagnostics mentioned including spays and blood tests. It’s not clear from the available information whether the practice is independent or part of a larger corporate group. From the latest reviews, many owners describe long-term use of the practice (including one review citing over 20 years) and day-to-day experiences such as pets being comfortable attending (one owner says their dog “absolutely loves going”). However, there are also detailed complaints about communication and expectations—particularly around how planned blood tests were handled for a cat, and how a spay quote was presented vs billed. Concrete specifics mentioned: - Dog spay/neutralisation booking, with an itemised invoice including consumables (e.g., scalpel, nitrile gloves) discussed by a reviewer. - Routine blood tests for a cat were booked, but one reviewer says the appointment vet questioned whether testing was needed and the blood draw attempt was unsuccessful. - Pets being taken away from the owner during an attempted blood draw is specifically described in one review. - One reviewer references a “24 hour care system,” though details aren’t provided. ## Services Services and capabilities explicitly referenced in the available information include: - Dog spaying (female neutering). - Cat blood testing / “routine blood tests,” including an attempted blood draw. - General veterinary consultations (implied through ongoing pet care and discussions of whether diagnostics were necessary). - A “24 hour care system” is mentioned by a reviewer, but the arrangement and scope aren’t explained. ## Pricing - Dog spay: one reviewer says they were quoted **£610** with a **10% offer** mentioned when booking; they report being charged **£603** after the procedure and say the clinic described the initial figure as an estimate dependent on weight. The reviewer also notes being billed for items such as a **scalpel** and **nitrile gloves** on the invoice. ## People Named individuals mentioned in reviews: - **Mr. Luck** (vet): one reviewer says he previously recommended routine blood tests for their cat and understood their concerns. - **Pauline** (nurse): one reviewer reports Pauline told them the blood draw attempt was unsuccessful because the cat was “aggressive,” and alleges Pauline advised them to “just find another vet,” citing concern about injury and pay. - **Mr. Warrior**: mentioned historically as having run the practice in the past (no current role described). ## Reviews **Google rating: 4.7 stars from 204 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Strong loyalty and positive day-to-day experiences:** multiple 5-star reviews describe staff being “lovely/kind,” and one owner says their dog is excited to visit; another mentions using the practice for decades. - **Communication/continuity problems raised in a detailed complaint:** one reviewer describes arriving for pre-discussed cat blood tests and feeling the attending vet didn’t know the plan and discouraged testing because the cat “seems fine.” - **Handling of difficult cats and transparency during procedures:** a reviewer describes their cat being taken away for a blood draw, the attempt failing, and feeling dismissed rather than offered options. - **Billing clarity dispute:** a reviewer objects to a spay quote being treated as an estimate after the procedure and to itemised charging for consumables, saying “estimate” wasn’t stated during the initial call.